General FAQs

How do I check the status of my order?

You can quickly check the status of your order by clicking on the My Account link located at the top of every page on the site.

You will need your registered email address and password to check your order status. When you place an order at ZGallerie.com you will receive an order confirmation e-mail immediately that will include your order number and summary.

If you do not have your order number please refer to your e-mail confirmation or send us an email at info@shopmaydesigns.com We can also be reached toll free at 647.355.4143.

See Customer Service for our regular and holiday business hours.

 

What do you charge for shipping and handling?

Our shipping and handling charges are determined by the dollar amount of your order and the shipping method you select.

Certain items will have a specific shipping charge attached. No other shipping charges will apply to these items.

If items are temporarily out-of-stock, the total shipping and handling charges may be automatically adjusted and charged as the merchandise is shipped.

See our shipping rates for information about shipping amounts and details.

 

Is it safe to use my credit card online?

Yes. Whenever you place an order on our website, your credit card (or other payment) information is protected by Secure Sockets Layer (SSL), a sophisticated technology that encrypts all your private information as it travels over the Internet.

For details on this and other ways we protect your security, see our privacy statement.